Terms & Conditions

Haslet Poop Scoop LLC — Official Terms of Service

Effective Date: January 31, 2026
Last Updated: August 9, 2026

SMS Terms & Conditions

Messaging Terms & Consent:
By opting in, you agree to receive appointment reminders, service completion updates, account notifications, and customer care messages from Haslet Poop Scoop (Haslet Poop Scoop LLC).

Message Frequency:
Message frequency varies based on service schedules and account updates.

Cost Notice:
Message and data rates may apply.

Opt-Out Instructions:
Reply STOP to 682-302-0022 (or +1 682-302-0022) to opt out of SMS communications at any time.

Help Instructions:
Reply HELP to 682-302-0022 (or +1 682-302-0022) for help, or contact us directly at [email protected].

Exact SMS Disclosure Example:
By opting in, you agree to receive appointment reminders and service updates from Haslet Poop Scoop. Message frequency varies. Message and data rates may apply. Reply STOP to +1 682-302-0022 to opt out, or HELP to +1 682-302-0022 for help, or email [email protected].

Data Privacy:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. For more information, view our Privacy Policy.

Definitions

“Company,” “We,” “Us,” “Our”: Haslet Poop Scoop LLC.
“Customer,” “You,” “Your”: The individual or entity receiving the service.
“Service”: Dog waste removal and related services provided by Haslet Poop Scoop LLC.
“Subscription”: The recurring monthly payment plan for ongoing services, calculated on a 52-week average.
“Initial Clean” / “One-Time Clean”: A non-recurring or first-time service visit to remove accumulated waste.
“Agreement”: These Terms & Conditions.

Service Structure & Pricing Model

Subscription Customers (Recurring):

Flat Monthly Rate: Your monthly fee is calculated by taking the annual value of 52 weeks of service and dividing it into 12 equal monthly payments.
Billing Consistency: You will be charged the same amount on the 1st of every month. This rate remains the same regardless of whether the month has 4 or 5 weeks.
Pre-Pay Policy: Service is billed in advance. Payment processed on the 1st covers service for that month.

One-Time & Initial Cleanings:

Hourly Billing & Minimum: One-time and Initial cleans are billed on an hourly basis. A Minimum Service Fee applies to all such visits, which covers the first hour of labor.
Extended Time: Any labor exceeding the first hour is billed at the Company’s current hourly rate.
Payment Due: A valid card must be on file, and payment is processed upon completion of the visit.

Access, Safety & Gate Liability (CRITICAL)

Gate Access: You must provide accurate gate codes or unlocked access on your service day.
Pet Containment: To ensure safety, we require pets to be secured indoors during the service visit.
Exceptions (Pets in Yard): If you choose to leave pets in the yard, you do so at your sole risk. We reserve the right to skip service if a technician feels unsafe.
Gate Latch Verification: The Customer agrees to inspect all gates and latches prior to releasing pets into the yard after every service visit.
Release of Liability: Haslet Poop Scoop LLC is not liable for lost pets, bites, or injuries resulting from pets being left in the yard during service.

Waste Removal Limitations & Health

Tall Grass: We cannot guarantee waste removal if grass exceeds 6 inches.
Waste Condition: We remove solid waste only. We cannot scoop diarrhea, loose stool, or disintegrated waste.
Pet Health: We reserve the right to skip service if we observe signs of contagious illness (e.g., Parvo).

Proof of Service & Satisfaction Guarantee

Proof of service includes GPS timestamps, dashcam logs, or gate photos.
Notification Window: You must notify us within 24 hours of the visit if dissatisfied for a re-clean. No money-back refunds are issued once service is performed.

Cancellations, Weather & Billing

Cancellation: You may cancel your subscription at any time via the client portal.
Weather: We do not operate in dangerous weather (lightning, ice). Missed visits due to extreme weather resume the following week.
Automatic Payments: Cards are charged automatically on the 1st of each month.

Limitation of Liability & Governing Law

Haslet Poop Scoop LLC is not liable for non-economic damages. Aggregate liability is capped at the total amount paid in the preceding 3 months. This Agreement is governed by the laws of the State of Texas with venue in Tarrant County.

Contact Information

Haslet Poop Scoop LLC
Email: [email protected]
Phone: 682-302-0022
Website: https://hasletpoopscoop.com/contact/